Shipping policy

Thank you for considering our clothes horse business for your purchase. Below is our shipping policy that outlines the details of how we handle and deliver your order:

1. All orders are hand made to order. This means that we do not keep a stock of pre-made items, and each order is crafted specifically for the customer who placed it.

2. Order received are made and dispatched the following week. Our team works diligently to ensure that all orders are completed and shipped within seven days of being placed.

3. In exceptional busy times this may take longer. We strive to maintain a consistent production and delivery schedule, but during peak periods or unforeseen circumstances, there may be delays in processing and shipping your order. We appreciate your patience during these times.

4. Generally orders are received by our customers within 7-10 days. Once your order has been dispatched, it typically takes between seven and ten days for it to arrive at your doorstep. However, this is an estimate and can vary depending on the shipping carrier and destination.

5. Shipping rates are calculated based on the weight and size of your order, as well as your shipping location. We use reliable and trusted carriers to ensure that your order is delivered to you safely and on time.

6. We offer international shipping for an additional fee. If you live outside of our standard shipping zones, we are happy to arrange delivery for you. Please note that international shipping rates and delivery times may vary.

7. If you have any questions or concerns regarding your order or shipping, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your experience with our clothes horse business is as seamless and enjoyable as possible.

Thank you for choosing our clothes horse business for your purchase, and we look forward to serving you.